Results of the Safety at home- test

You answered: Numbering is not visible or is missing.

On the basis of your answer, the numbering of the house is not clearly visible. This may significantly prolong the time for help to arrive in an emergency situation.

In a detached house, the resident is personally responsible for the visibility of the apartment’s numbering. In terraced houses and apartment blocks, the housing company is responsible for the visibility of numbering.

Family members and other relatives can assist the resident of a detached house in rectifying the issue. If third-party assistance is required, it can be requested from regional companies.

To improve the visibility of the numbering of a terraced house or apartment block, the property owner or board of the housing company can be contacted.

Additional instructions, where relevant, can be requested from South Karelia’s rescue department advice contact number (during business hours tel. 05 616 7020).

You answered: There is some flammable material in the vicinity of the apartment.

On the basis of your answer, there is an increased fire risk caused by the storage of flammable material outside the apartment.

The resident is primarily personally responsible for the exterior tidiness of the apartment and the maintenance of orderliness. Family members, other close relatives, local entrepreneurs or organisations can assist in the matter. You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website a href=”https://www.ekhva.fi/en”>www.ekhva.fi/en.

In the South Karelia area, you can also contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi).

You answered: There is a lot of flammable material in the vicinity of the apartment.

On the basis of your answer, there is a significant fire hazard caused by the storage of flammable material outside the apartment.

The situation puts the resident’s safety at risk and it must be rectified as soon as possible. The resident is primarily personally responsible for the exterior tidiness of the apartment and the maintenance of orderliness. Family members, other close relatives, local entrepreneurs or organisations can assist in the matter. You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

In the South Karelia area, you can also contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi).

You answered: There are minor things to repair in the yard area.

On the basis of your answer, there are minor issues to repair or service in the yard area. To reduce the risk of falling and the risk of accidents, changes must be made in the yard area. Assistance in maintenance and the repair of shortcomings can be obtained, for example, from family members, local property maintenance companies, village janitors or other industry operators.

You answered: There are a lot of things to repair in the yard area.

On the basis of your answer, there is a significant risk of falling or an accident in the yard area. Accidents are the fourth most common cause of risk among Finns. The mortality rate caused by accidents in Finland is clearly higher than in other Nordic countries, and almost double the rate compared to the EU’s average.

The situation puts the resident’s safety at risk and it must be rectified as soon as possible. The resident is primarily personally responsible for the maintenance of the apartment’s yard area. Assistance in maintenance and the repair of shortcomings can be obtained, for example, from family members, local property maintenance companies, village janitors or other industry operators. You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

In the South Karelia area, you can also contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi).

You answered: There are minor things to correct in the emergency exit safety.

On the basis of your answer, there are shortcomings to the emergency exit safety which make it more difficult to move in the apartment and/or exit the apartment. The most common problem with emergency exit safety involves belongings that have been stacked in the emergency exit route. These belongings must be moved. The resident is primarily personally responsible for ensuring that the emergency exit safety of the apartment is at a sufficient level. Assistance can be provided by family members and other relatives.

You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi. In the South Karelia area, you can also contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi). More instructions can also be found on the website of the Rescue Services www.pelastustoimi.fi/en

You answered: The emergency exit safety is not satisfactory. There is a lot to repair in the matter.

On the basis of your answer, there are severe shortcomings to the emergency exit safety which make it more difficult to move in the apartment and/or exit the apartment. The issue must be rectified immediately. The most common problem with emergency exit safety involves belongings that have been stacked in the emergency exit route. These belongings must be moved.

The resident is primarily personally responsible for ensuring that the emergency exit safety of the apartment is at a sufficient level. Family members, other close relatives, local entrepreneurs or organisations can assist in the matter. You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

In the South Karelia area, you can also contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi). More instructions can also be found on the website of the Rescue Services www.pelastustoimi.fi/en

You answered: There are minor things to correct in the emergency exit safety.

On the basis of your answer, there are shortcomings to the emergency exit safety which make it more difficult to move in the apartment and/or exit the apartment. The most common problem with emergency exit safety involves belongings that have been stacked in the emergency exit route. These belongings must be moved. The resident is primarily personally responsible for ensuring that the emergency exit safety of the apartment is at a sufficient level. Assistance can be provided by family members and other relatives.

You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en. In the South Karelia area, you can also contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi). More instructions can also be found on the website of the Rescue Services www.pelastustoimi.fi/en

You answered: The emergency exit safety is not satisfactory. There is a lot to repair in the matter.

On the basis of your answer, there are severe shortcomings to the emergency exit safety which make it more difficult to move in the apartment and/or exit the apartment. The issue must be rectified immediately. The most common problem with emergency exit safety involves belongings that have been stacked in the emergency exit route. These belongings must be moved.

The resident is primarily personally responsible for ensuring that the emergency exit safety of the apartment is at a sufficient level. Family members, other close relatives, local entrepreneurs or organisations can assist in the matter. You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

In the South Karelia area, you can also contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi). More instructions can also be found on the website of the Rescue Services www.pelastustoimi.fi/en

You answered: There is a bit too many things in the kitchen.

On the basis of your answer, the apartment is subject to an increased risk of accident and fire due to the number of belongings.

The resident is primarily personally responsible for the number of belongings in the apartment. Excess belongings and materials should be removed because it increases the apartment’s risk of accident and fire. Family members, other close relatives, organisations or local entrepreneurs can assist in the matter. You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

In the South Karelia area, you can also contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi). More instructions can also be found on the website of the Rescue Services www.pelastustoimi.fi/en

You answered: There are significantly too many things in the apartment. There are also flammable materials among the belongings. Flammable materials are stored on the stove or in the immediate vicinity of the fireplace, and the matter could not be rectified at the time it was noticed.

On the basis of your answer, there is a large risk of accidents or fire caused by the amount or location of belongings in your apartment. The issue must be addressed immediately. The resident is primarily personally responsible for the amount of belongings in the apartment. Excess belongings and materials should be removed because it significantly increases the apartment’s risk of accident and fire. Family members, other close relatives, organisations or local entrepreneurs can assist in the matter.

You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi.

In the South Karelia area, you can also contact the South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi). More instructions can also be found on the website of the Rescue Services www.pelastustoimi.fi/en.

You answered:There is a bit too many things in the lounge.

On the basis of your answer, the apartment is subject to an increased risk of accident and fire due to the number of belongings.

The resident is primarily personally responsible for the number of belongings in the apartment. Excess belongings and materials should be removed because it increases the apartment’s risk of accident and fire. Family members, other close relatives, organisations or local entrepreneurs can assist in the matter. You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

In the South Karelia area, you can also contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi). More instructions can also be found on the website of the Rescue Services www.pelastustoimi.fi/en

You answered: There are significantly too many things in the lounge. There are also flammable materials among the belongings. Flammable materials are stored on the stove or in the immediate vicinity of the fireplace, and the matter could not be rectified at the time it was noticed.

On the basis of your answer, there is a large risk of accidents or fire caused by the amount or location of belongings in your apartment. The issue must be addressed immediately. The resident is primarily personally responsible for the amount of belongings in the apartment. Excess belongings and materials should be removed because it significantly increases the apartment’s risk of accident and fire. Family members, other close relatives, organisations or local entrepreneurs can assist in the matter.

You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi.

In the South Karelia area, you can also contact the South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi). More instructions can also be found on the website of the Rescue Services www.pelastustoimi.fi/en.

You answered: There is a bit too many things in the bedroom.


On the basis of your answer, the apartment is subject to an increased risk of accident and fire due to the number of belongings.

The resident is primarily personally responsible for the number of belongings in the apartment. Excess belongings and materials should be removed because it increases the apartment’s risk of accident and fire. Family members, other close relatives, organisations or local entrepreneurs can assist in the matter. You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

In the South Karelia area, you can also contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi). More instructions can also be found on the website of the Rescue Services www.pelastustoimi.fi/en

You answered: There are significantly too many things in the bedroom. There are also flammable materials among the belongings. Flammable materials are stored on the stove or in the immediate vicinity of the fireplace, and the matter could not be rectified at the time it was noticed.

On the basis of your answer, there is a large risk of accidents or fire caused by the amount or location of belongings in your apartment. The issue must be addressed immediately. The resident is primarily personally responsible for the amount of belongings in the apartment. Excess belongings and materials should be removed because it significantly increases the apartment’s risk of accident and fire. Family members, other close relatives, organisations or local entrepreneurs can assist in the matter. You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

In the South Karelia area, you can also contact the South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi). More instructions can also be found on the website of the Rescue Services www.pelastustoimi.fi/en

You answered: There is a bit too many things in the sauna or bathroom.

On the basis of your answer, the apartment is subject to an increased risk of accident and fire due to the number of belongings.

The resident is primarily personally responsible for the number of belongings in the apartment. Excess belongings and materials should be removed because it increases the apartment’s risk of accident and fire. Family members, other close relatives, organisations or local entrepreneurs can assist in the matter. You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

In the South Karelia area, you can also contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi). More instructions can also be found on the website of the Rescue Services www.pelastustoimi.fi/en

You answered: There are significantly too many things in the sauna or bathroom. There are also flammable materials among the belongings. Flammable materials are stored on the stove or in the immediate vicinity of the fireplace, and the matter could not be rectified at the time it was noticed. The sauna is full of items or there are items in immediate vicinity of the stove and the issue could not be fixed at the time it was noticed.

On the basis of your answer, there is a large risk of accidents or fire caused by the amount or location of belongings in your apartment. The issue must be addressed immediately. The resident is primarily personally responsible for the amount of belongings in the apartment. Excess belongings and materials should be removed because it significantly increases the apartment’s risk of accident and fire. Family members, other close relatives, organisations or local entrepreneurs can assist in the matter. You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

In the South Karelia area, you can also contact the South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi). More instructions can also be found on the website of the Rescue Services www.pelastustoimi.fi/en

You answered: There is a bit too many things in the boiler room/technical space.

On the basis of your answer, the apartment is subject to an increased risk of accident and fire due to the number of belongings.

The resident is primarily personally responsible for the number of belongings in the apartment. Excess belongings and materials should be removed because it increases the apartment’s risk of accident and fire. Family members, other close relatives, organisations or local entrepreneurs can assist in the matter. You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

In the South Karelia area, you can also contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi). More instructions can also be found on the website of the Rescue Services www.pelastustoimi.fi/en

You answered: There are significantly too many things in the boiler room/technical space.There are also flammable materials among the belongings.

On the basis of your answer, there is a large risk of accidents or fire caused by the amount or location of belongings in your apartment. The issue must be addressed immediately. The resident is primarily personally responsible for the amount of belongings in the apartment. Excess belongings and materials should be removed because it significantly increases the apartment’s risk of accident and fire. Family members, other close relatives, organisations or local entrepreneurs can assist in the matter.

You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi.

In the South Karelia area, you can also contact the South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi). More instructions can also be found on the website of the Rescue Services www.pelastustoimi.fi/en.

You answered: There is a bit too many things in the storage.

On the basis of your answer, the apartment is subject to an increased risk of accident and fire due to the number of belongings.

The resident is primarily personally responsible for the number of belongings in the apartment. Excess belongings and materials should be removed because it increases the apartment’s risk of accident and fire. Family members, other close relatives, organisations or local entrepreneurs can assist in the matter. You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

In the South Karelia area, you can also contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi). More instructions can also be found on the website of the Rescue Services www.pelastustoimi.fi/en

You answered: There are significantly too many things in the balcony. There are also flammable materials among the belongings.

On the basis of your answer, there is a large risk of accidents or fire caused by the amount or location of belongings in your apartment. The issue must be addressed immediately. The resident is primarily personally responsible for the amount of belongings in the apartment. Excess belongings and materials should be removed because it significantly increases the apartment’s risk of accident and fire. Family members, other close relatives, organisations or local entrepreneurs can assist in the matter. You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

In the South Karelia area, you can also contact the South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi). More instructions can also be found on the website of the Rescue Services www.pelastustoimi.fi/en

You answered: There is a bit too many things in the balcony.

On the basis of your answer, the apartment is subject to an increased risk of accident and fire due to the number of belongings.

The resident is primarily personally responsible for the number of belongings in the apartment. Excess belongings and materials should be removed because it increases the apartment’s risk of accident and fire. Family members, other close relatives, organisations or local entrepreneurs can assist in the matter. You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

In the South Karelia area, you can also contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi). More instructions can also be found on the website of the Rescue Services www.pelastustoimi.fi/en

You answered: There are significantly too many things in the balcony. There are also flammable materials among the belongings.

On the basis of your answer, there is a large risk of accidents or fire caused by the amount or location of belongings in your apartment. The issue must be addressed immediately. The resident is primarily personally responsible for the amount of belongings in the apartment. Excess belongings and materials should be removed because it significantly increases the apartment’s risk of accident and fire. Family members, other close relatives, organisations or local entrepreneurs can assist in the matter. You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

In the South Karelia area, you can also contact the South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi). More instructions can also be found on the website of the Rescue Services www.pelastustoimi.fi/en

You answered: There is a lot to correct in washing opportunities. The washroom cannot be accessed or the washing possibilities are not safe and sufficient.

On the basis of your answer, there are a lot of issues to correct. The situation significantly increases the risk of accidents or poses a health hazard. The issue must be corrected immediately. If necessary, you can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

You answered: The apartment’s domestic water situation raises concern (for example the situation varies according to seasons, or the colour or smell of the water does not seem normal).

On the basis of your answer, there are problems with the quality of drinking water which may adversely affect health. The problem may also be temporary. The issue must be rectified. To improve the quality, you can try running the water. We recommend that you run the water.

• If the apartment does not have its own well, you can contact the national/private water company’s service number to rectify the problem and obtain operating guidelines.
• If the apartment has its own well, you can contact the municipal environmental authority to obtain additional guidelines.

You answered: There is no clean drinking water available at the apartment.

On the basis of your answer, there are significant problems with the quality of drinking water. The issue must be rectified immediately. Water must not be used for drinking or cooking. The situation poses a health hazard.

• If the apartment does not have its own well, you can contact the national/private water company’s service number to rectify the problem and obtain operating guidelines.
• If the apartment has its own well, you can contact the municipal environmental authority to obtain additional guidelines.

You answered: There are signs of careless fire handling in the apartment or the resident’s activities.

On the basis of your answer there are shortcomings in the handling of fire which cause an increased fire risk. The resident is primarily personally responsible for the safe handling of fire in his/her apartment.

If it is a case of a problem related to the fireplace or chimney, you can contact your local sweeper. Contact details for sweepers can be found, for example, in local business directories, advertisements or at the following website www.nuohoojat.fi.

If a resident has an operating method that causes concern, you can attempt to make a change to the operating method. Even small changes to personal habits can improve safety a lot. Family members, other close relatives, organisations or independent service providers can assist in the matter.

In the South Karelia area, you can also contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi). More instructions can also be found on the website of the Rescue Services www.pelastustoimi.fi/en.

You answered: Handling of fire in the apartment is careless and poses a great risk on safety.

On the basis of your answer, there are shortcomings to the handling of fire, which increase the risk of a fire hazard. If the shortcomings are not rectified, a fire may take place in the apartment. The resident is primarily personally responsible for the safe handling of fire in his/her apartment. If the shortcomings are not rectified, there is a great risk of a fire taking place in the apartment.

If it is a case of a problem related to the fireplace or chimney, you can contact your local sweeper. Contact details for sweepers can be found, for example, in local business directories, advertisements or at the following website www.nuohoojat.fi

If a resident has an operating method that causes concern, you can attempt to make a change to the operating method. Even small changes to personal habits can improve safety a lot. Family members, other close relatives, organisations or independent service providers can assist in the matter.

In the South Karelia area, you can also contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi). More instructions can also be found on the website of the Rescue www.pelastustoimi.fi/en.

You answered: There are minor things to correct in the safety and/or use of electrical devices. Devices are not cleaned regularly.

On the basis of your answer, you have observed a fault in an electrical device or, for example, there are shortcomings to the location, maintenance or use of the device. The resident is primarily personally responsible for the functionality and safe use of electrical devices.

If it is a case of a technical problem related to an electrical device, you may contact an authorised electrical technician or a household goods’ company. The device must be repaired by a professional or a new device must be purchased to replace the faulty one.

If it is a case of an unusual operating method that causes concern, you can attempt to make a change to the operating method. Even small changes to personal habits can improve safety a lot. Family members, other close relatives or local entrepreneurs can assist in the matter.

You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi In the South Karelia area, you can also contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi). More instructions can also be found on the website of the Rescue Services www.pelastustoimi.fi/en

You answered: There is a large need to repair issues related to electrical devices in the apartment. Devices are very dirty and the resident needs help getting the equipment ready for use. The apartment has suspicious-looking electrical or gas connections. There are radiator marks on the furniture or floor caused by excessive temperature or incorrect placement distances.

On the basis of your answer, you have observed a damaged device or, for example, there are severe shortcomings to the location, servicing or use of the device. The resident is primarily personally responsible for the functionality and safe use of electrical devices. The issue must be rectified as soon as possible. The risk of an electricity fire or electric shock in the apartment is significantly increased.

If the device begins to smoke, heat up or smell, disconnect the device immediately from the power outlet. Replace the device with a new one. In fire situations, always contact 112.

If it is a case of a technical problem related to an electrical device, contact an authorised electrical technician or a white goods’ company. Have the device repaired by a professional or replace the faulty device with a new one.

In case of an operating method that causes concern, you can attempt to make a change to the operating method. Even small changes to personal habits can improve safety a lot. Family members, other close relatives, organisations or independent service providers can assist in the matter. You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi.

In the South Karelia area, you can also contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi). More instructions can also be found on the website of the Rescue Services www.pelastustoimi.fi/en

You answered: The apartment has a sufficient number of fire alarms. There are shortcomings in the operation of the fire alarms or their operation cannot be tested.

On the basis of your answer, exiting the apartment in less than three minutes is not possible or it is extremely difficult. When calling in a fire situation, it must be informed to the emergency number 112 that exiting the apartment is not independently possible. The issue must be discussed with family members and other relatives and, for example, with the staff of the home help service. The resident must always have access to a phone. If a safety bracelet is also in use, it is worth pressing the bracelet in case of an emergency in addition to calling the emergency number. If no safety bracelet is in use, a bracelet is recommended to be acquired.

If necessary, you can contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fii. In the South Karelia area, you can also contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi).

You answered: The apartment is lacking a fire alarm or the resident cannot hear the sound of the fire alarm.

On the basis of your answer, the apartment is lacking a fire alarm or the resident cannot hear the sound of the fire alarm. If the apartment is lacking a fire alarm, one must be installed immediately. The installation of a fire alarm is not voluntary, its installation and the quantity of them in the apartment have been regulated in the Emergency Act. The lack of a fire alarm places personal safety at risk. Every apartment must have at least one functional fire alarm per 60m² of each floor. The best level of safety is achieved when the fire alarm is installed at the centre of the ceiling in each room (except the kitchen and washrooms). Family members, other close relatives or local entrepreneurs can assist in the matter.

If the resident cannot hear the sound of the fire alarm, a personal GP can be contacted to check for any hearing problems.

Local companies and organisations may be of assistance. You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi. In the South Karelia area, you can also contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi).

Additional instructions can be found on the website of the Finnish Safety and Chemicals Agency TUKES: https://tukes.fi or on the website of the Rescue Services www.pelastustoimi.fi/en

You answered: A certain safety device could be beneficial to the resident to promote the safety of everyday life.

On the basis of your answer, the safety of everyday life could be improved with a certain safety device. Family members and other relatives as well as entrepreneurs may be able to assist in the matter. You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi.

Safety devices and aids can also be purchased directly from various operators. For example, contact details of entrepreneurs that provide safety phone services can be found online.

You answered: The acquisition of a safety device/safety devices would significantly improve the safety of everyday life

On the basis of your answer, the acquisition of a safety device / safety devices would significantly improve the safety of the resident. The resident’s housing safety is significantly improved with the use of safety devices. You should shortly contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi.

Safety devices and aids can also be purchased directly from various operators. For example, contact details of entrepreneurs that provide safety phone services can be found online.

You answered: Alerting help may occasionally be challenging. The use of a phone may sometimes cause problems, for example, opening the button lock is not always successful. The safety bracelet may sometimes be forgotten on the night stand. The neighbours are often away from home or seeking help from them is not possible for other reasons.

On the basis of your answer, the safety of everyday life could be improved with a certain safety device. Family members and other relatives as well as entrepreneurs may be able to assist in the matter. You can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

Safety devices and aids can also be purchased directly from various operators. For example, contact details of entrepreneurs that provide safety phone services can be found online.

You answered: Alerting help is difficult or is not possible. There is a phone in use, but it is no longer successfully used. Calling is difficult and the battery is often flat because of not remembering to charge it. The use of a safety bracelet is unpleasant or often forgotten. It is not always remembered what the safety bracelet is or how it is used. The resident lives alone and seeking help for the neighbours is not possible.

On the basis of your answer, alerting help is extremely difficult or it is not possible at all. The issue must be rectified immediately. You should shortly contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

You answered: May be able to exit.

On the basis of your answer, exiting the apartment in less than three minutes is not possible or it is extremely difficult. When calling in a fire situation, it must be informed to the emergency number 112 that exiting the apartment is not independently possible. The issue must be discussed with family members and other relatives and, for example, with the staff of the home help service. The resident must always have access to a phone. If a safety bracelet is also in use, it is worth pressing the bracelet in case of an emergency in addition to calling the emergency number. If no safety bracelet is in use, a bracelet is recommended to be acquired.

If necessary, you can contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en. In the South Karelia area, you can also contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi).

You answered: Exiting is not possible.

On the basis of your answer, exiting the apartment in less than three minutes is not possible or it is extremely difficult. When calling in a fire situation, it must be informed to the emergency number 112 that exiting the apartment is not independently possible. The issue must be discussed with family members and other relatives and, for example, with the staff of the home help service. The resident must always have access to a phone. If a safety bracelet is also in use, it is worth pressing the bracelet in case of an emergency in addition to calling the emergency number. If no safety bracelet is in use, a bracelet is recommended to be acquired. If necessary, you can contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

In the South Karelia area, you can also contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi).

You answered: No. The resident needs additional support and new services in order to safely live at home.

On the basis of your answer, the resident needs additional support or services. Family members, other close relatives or local entrepreneurs and organisations can assist in the matter. If necessary or if you are concerned, you can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

You answered: The resident requires services/other assistance every 6-24 hours in order to cope with everyday life.

The resident requires assistance during the day, for example in case of a prolonged power cut. Assistance during an interruption event can be provided by family members, neighbours and other relatives, as well as organisations. Information about the duration of a power cut can be requested from the electricity company and from authorities’ notices. If living at home is not successful, the possibility of moving temporarily to stay with relatives or in some other place should be considered in advance.

If necessary, you can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

You answered: The resident requires services/other assistance every 2-6 hours in order to cope with everyday life.

The resident requires assistance during hours, for example in case of a prolonged power cut. The resident’s coping in everyday life must be planned proactively during an interruption event too. Assistance can be provided by family members, neighbours and other relatives, as well as organisations. Information about the duration of a power cut can be requested from the electricity company and from authorities’ notices. If living at home is not successful, the possibility of moving temporarily to stay with relatives or in some other place should be considered in advance.

If necessary, you can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

In the event of an electricity supply disruption, call the 24/7 contact number of the local electricity company and emphasize the resident’s criticality of the need for electricity.

You answered: There are issues to correct (for example, a leaking toilet, emptying of an outdoor toilet, tightness and difficult access routes).

On the basis of your answer, there are points to improve in the housing health concerning toilet issues. Family members, other close relatives or local entrepreneurs can assist in rectifying the matter. If necessary, you can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

You answered: The issue is not under control. For example, the toilet does not work or accessing the outdoor toilet is difficult.

On the basis of your answer, there are a lot of points to improve in the housing health concerning toilet issues. For example, the toilet does not work or accessing the outdoor toilet is difficult. The situation significantly increases the risk of accidents or poses a health hazard. The issue must be corrected immediately. Family members, other close relatives or local entrepreneurs can assist in rectifying the matter. If necessary, you can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

You answered: The apartment is slightly untidy. Too many belongings or debris has been accumulated, and help in cleaning is required.

On the basis of your answer, the apartment requires cleaning. Family members can also assist in the matter. You can also contact local cleaning companies. If necessary, you can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

You answered: There is a significant need for cleaning. There are a lot of belongings and dirt in the apartment. The apartment is not comfortable, safe or healthy for the resident.

On the basis of your answer, there is a significant need for cleaning and third-party assistance is needed for it. The situation can cause a risk to the resident’s health or fire safety. The issue must be intervened. Family members, other relatives and local cleaning companies can also assist in the matter. If necessary, you can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

If authorities realise or otherwise come aware, in connection with their work, of an obvious risk of fire or other risk of accident in the building, property or other site, they must notify the matter to the regional rescue department despite any confidentiality regulations (Rescue Act 2011/379, report in accordance with Section 42) The obligation to report also applies to the municipality, other public community and any staff working for them, as well as any operators responsible for maintaining a care facility referred to in Section 18 Subsection 2 and organising service and support housing, as well as staff working for such operator. In the South Karelia area, you can contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi).

You answered: The apartment is slightly cold. Electric heating may perhaps seem too expensive, carrying wood occasionally causes challenges or the heating system requires service

On the basis of your answer, the apartment is slightly cold. Family members, other relatives or local service companies can also assist in the matter. If necessary, you can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

You answered: The apartment is too cold. The resident is not able to carry wood and heat the apartment independently, or the apartment’s heating system does not work at all.

On the basis of your answer, the apartment is too cold. Family members, other relatives or local service companies can also assist in the matter. If necessary, you can also contact the Ekhva guidance and advice of social services tel. 053522370 Mon-Fri 9 am-3 pm, or visit website www.ekhva.fi/en.

If authorities realise or otherwise come aware, in connection with their work, of an obvious risk of fire or other risk of accident in the building, property or other site, they must notify the matter to the regional rescue department despite any confidentiality regulations (Rescue Act 2011/379, report in accordance with Section 42) The obligation to report also applies to the municipality, other public community and any staff working for them, as well as any operators responsible for maintaining a care facility referred to in Section 18 Subsection 2 and organising service and support housing, as well as staff working for such operator. In the South Karelia area, you can contact South Karelia’s rescue department (advice contact number during business hours tel. 05 352 7020 or neuvontapalvelu.ek@pelastustoimi.fi).

You answered: Has fallen over once, but falling did not cause the need to contact health care.

Please pay attention to accessibility in your apartment, the right kind of footwear and preventing slipperiness in the yard. This is how you prevent falls in your home environment.

Your answer: Has fallen over on several occasions and/or has seen a GP or other health care professional as a result of falling.

Talk to a healthcare professional about means you can take to reduce the risk of falls in your home environment.